• Adept at sales process for corporate and marketing communications and local merchant relationships.
• Proven abilities in cold calling and lead generation with Salesforce
• Professional experience in account management, acquisition and customer retentions skills
• Proficiency in SEO/SEM implementation and knowledge
• Extensive familiarity with wide variety of programming languages and computer software.
• Excellent knowledge of foreign languages such as English and Chinese to communicate in multicultural environments.
Re-branding, strategic planning, market analysis, new product management, web, etc,...to make company IPO.
Web Developer / Alliance Development
• Sales: Manage daily pre and post sales process. Key accomplishments included:
• Generated sales leads, negotiated and closed more than 100 local merchants within 3 months
• Created and trained Sales Operation Team to integrate various functions in the company
• Trained and managed a sales team resulted of 30% increased in overall number of deals
• Account Management – Troubleshoot customers’ problems: Key accomplishment include:
• Provided support to exist customers and achieved 100% satisfaction customer feedback
Management:
lead a five-person team for company that builds online communities:
• Developed initial business plan and pro-forma for Asia Pacific region
• Perform competitive analysis and formulate marketing strategy, such as advertising and promotions
• Manage weekly pre and post sales process.
• Provided technical support to exist customers in US and Taiwan including website creation
Marketing:
Trained and supported marketing strategy for our partners. Key accomplishments included:
• Provided training and technical knowledge on Internet Marketing such as SEO, Banner Ad, and Social Media that helped partners to generate 20% more traffic
Marketing:
Oversaw world-wide marketing planning and research.
• Managed participation in tradeshows to raise brand awareness.
• Developed comprehensive analysis comparing company’s product data vs. competitor data and presented a quarter-by-quarter roadmap for scheduling product releases
• Managed company brand management, successfully increasing market awareness through development of partnerships
Sales:
Managed weekly pre and post sales process.
• Analyzed sales forecasts against actual revenue booked for the company to ensure a complete reconciliation
• Implemented an innovative strategic sales flow system to track accuracy of sales forecasting with actual revenue booked, billed, and backlogged for the finance team